Terms of Use
Last updated: January 2024
Welcome to maroon-heath. By accessing and using this website, you agree to be bound by these Terms of Use. Please read them carefully before using our website or services.
Acceptance of Terms
By accessing this website, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.
Services Description
Maroon-heath provides pet grooming and care services in the Portsmouth area. All services are subject to availability and confirmation. Submitting a booking request through our website does not constitute a confirmed appointment until we have contacted you with confirmation.
User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information when submitting enquiries or booking requests
- Inform us of any relevant health conditions or behavioural concerns regarding your pets
- Ensure your pet is up to date with vaccinations as appropriate
- Provide a safe environment for our staff during home visits
- Notify us of any changes to your appointment at least 24 hours in advance
Booking and Cancellation
Appointments are confirmed via email following your booking request. We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may result in charges or a requirement for deposits on future bookings.
Pricing and Payment
All prices displayed on our website are in British Pounds (GBP) and are subject to change without notice. Prices quoted are for standard services; additional charges may apply for pets requiring extra time or care due to size, coat condition, or behaviour.
Service Limitations
Our grooming and pet care services are not a substitute for veterinary treatment. We do not diagnose or treat medical conditions. If we observe any health concerns during a service, we will advise you to consult a veterinarian.
We reserve the right to refuse or discontinue service if:
- A pet displays aggressive behaviour that poses a safety risk
- A pet appears to have a contagious condition
- Conditions at the service location are unsafe for our staff
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of maroon-heath or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
Website Use
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Interfere with or disrupt the website's operation
- Transmit any malicious software or code
- Use automated systems to access the website without permission
Limitation of Liability
To the fullest extent permitted by law, maroon-heath shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the relevant service.
Indemnification
You agree to indemnify and hold harmless maroon-heath, its employees, and agents from any claims, damages, or expenses arising from your breach of these Terms of Use or your use of our services.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on external sites. Your use of third-party websites is at your own risk.
Modifications
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes acceptance of the new terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions regarding these Terms of Use, please contact us:
maroon-heath
47 Elm Grove
Portsmouth, PO5 1JF
United Kingdom
Email: [email protected]